Vacation Rental Agreement and Cancellation Policy


30A Cottages and Concierge, Corp. (hereinafter referred to as “30A Cottages”), and tenants agree as follows:

I. Representations by Tenant as to Himself or Herself and Other Occupants of the Premises:

Tenant is at least twenty-five (25) years of age and will be an occupant of the Premises during the entire Rental Period. Reservations shall not be made by or for any person under the age of twenty-five (25), and no key will be issued to anyone who is not twenty-five (25) years of age. One parent chaperone must be present on the Premises for every 4 guests under the age of twenty-five (25). Parent chaperones must be present on the Premises AT ALL TIMES throughout the ENTIRE Rental Period. Chaperoned guests under the age of twenty-five (25) may not stay on the Premises without parent supervision at any time. Any person or group that does not comply with all of these policies or makes a reservation under false pretense is subject to immediate eviction from the Premises without any refund of rent balance paid, forfeiture of all security deposit monies, and liability for additional charges for damages incurred. In addition to tenant, other authorized occupants of the Premises may be family members or friends of tenant, but at no time shall the maximum number of occupants exceed the maximum number the Premises sleeps, not including babies in cribs. Use of the Premises will be denied to persons not falling within the foregoing categories. Should any unauthorized persons occupy or use the Premises, tenant shall be subject to immediate eviction without any refund of rent balance paid, forfeiture of all security deposit monies, and liability for additional charges for damages incurred, including a $35 charge per person over the maximum sleeping capacity.

II. Entry by 30A Cottages 30A Cottages or 30A Cottages’ agents may enter the Premises under the following circumstances:

In case of an emergency.To make any repairs, alterations, or improvements.To supply necessary or agreed upon services.To show the Premises to prospective purchasers, renters, or contractors.Upon reasonable suspicion that tenant has breached any of its obligations hereunder. 30A Cottages will try to provide at least 3 hours notice of intent to enter the Premises except in the case of an emergency. However, failure to provide advance notice of intent to enter the Premises shall not affect 30A Cottages’ ability to enter the Premises for the reasons set forth above.

III. Tenant Rules and Obligations

Tenant agrees to leave the Premises and its contents in the same neat condition as tenant found the Premises to be upon check-in. Please remember that you are renting a private home. Please treat it with the same respect you would like shown to your own home.Beds should be left unmade and used towels placed in the laundry room for housekeeping.All dishes are to be washed and all garbage removed from the Premises and placed in outside receptacles.Furnishings are not to be rearranged or removed from the Premises for use outside or in other properties. Tenant is prohibited from taking bath towels or linens from the Premises, including for use outside.Pets are prohibited on the Premises unless 30A Cottages has notified Tenant that this requirement will be waived for tenant subject to tenant’s compliance with Section XI hereof. If there is discovery or evidence of a pet during a stay or upon departure, a $500 charge will be assessed in addition to any additional cleaning expenses incurred.Bikes shall not be lost or damaged. Lost, stolen or damaged bikes will result in a $360 fee and will be charged to the credit card on file.Smoking is not allowed on the Premises. If there is discovery or evidence of smoking during a stay or upon departure, a $500 charge will be assessed in addition to any additional cleaning expenses incurred.Parking at the premises is limited as specified. No boats, jet skis, trailers or RV’s are permitted. On street parking is prohibited.Loud music and disruptive noises are prohibited. Tenant shall not engage in any act which may interfere with others’ rights to quiet enjoyment of their premises.Tenant shall not have parties or events at the home without obtaining prior approval of 30A Cottages and payment of additional fees. This includes weddings, cocktail parties, receptions, welcoming events, family reunions, anniversaries and milestone birthday parties. Some properties and/or communities do not allow events of any kind, and all approvals shall be in 30A Cottages’ sole discretion.Keys, garage remotes, parking passes and pool passes should be placed in the envelope distributed to tenant at check in, sealed and left on the kitchen counter to be picked up by 30A Cottages. A $25.00 charge per key, $35.00 charge per pool pass and a $65.00 charge per garage remote will be assessed if not returned as set forth herein.Tenant shall not use the self clean function of the oven. Tenant and all occupants shall obey all rules and regulations of the neighborhood or association of which the Premises is a part. Tenant and all occupants shall obey all of the laws of the state of Florida, as well as local laws, at all times while they are on the Premises. If tenant or other occupants (i) fail to strictly abide by the laws of the state of Florida, local laws and/or the rules and obligations of tenant set forth herein, including the pool agreement (if applicable), (ii) cause damage to the premises or any surrounding area, or (iii) engage in any other act(s) which interfere with others’ rights to quiet enjoyment of their premises, tenant shall be subject to immediate eviction from the Premises without any refund of rent balance paid, forfeiture of all security deposit monies, and liability for additional charges for damages incurred. All such decisions shall be in the sole discretion of 30A Cottages.

IV. Pool Agreement: If the Premises has a private pool, the following shall apply:

Tenant shall use pool at its own risk. Neither 30A Cottages nor the property owner assumes any responsibility in the event of damage or bodily harm. Per Florida Law, any home with a private pool is required to install pool alarms on all points of entry including windows and doors. These alarms are activated upon opening of the door or window and can be turned off at the alarm box nearby to deactivate the sound temporarily (est. 10 seconds). 30A Cottages is not allowed to disable these alarms by any means during a guest stay. 30A Cottages is not responsible for pool equipment functionality. If a repair is needed, please contact 30A Cottages as set forth in Section XIII below. Heated pools: 30A Cottages is not responsible for failed heating equipment. If a repair is needed, please contact 30A Cottages as set forth in Section VIII below. The pool temperature will be set to 85 degrees. This temperature is not guaranteed once the outside temperature falls below 38 degrees. Any temperature above 85 degrees decreases the efficiency of sanitary chemicals; therefore temperatures should not be above this setting. If visible evidence of tampering is suspected by 30A Cottages, the tenant will incur fines deemed necessary by 30A Cottages to cover usage or repairs. All children not toilet trained must use swim diapers per Walton County health code. Tenant must provide any applicable pool diaper needed. Any soiled pool must be shut down and chemically treated for a period of 72 hours per Walton County health department. Tenant shall contact 30A Cottages immediately if the pool is soiled, and tenant will incur fines deemed necessary by 30A Cottages to cover usage or repairs. By signing this agreement, tenant assumes all responsibility and charges incurred from misuse or negligence of pool equipment, the pool itself, pool furniture and any pool accessories on the Premises. Tenant shall notify 30A Cottages immediately upon arrival to the Premises of any pre-existing problems or concerns to avoid being subject to any charges for such problems or concerns.

V. Advance Reservations

Reservations may be placed up to one (1) year in advance, but rates are subject to change for any reservation made more than three months in advance. 30A Cottages will notify tenant in advance if the rate for the Premises for the Rental Period will be different than the rate in effect at the time of the reservation. 30A Cottages also reserves the right to correct or adjust rates to the published rates at the time of the reservation in the event that they have been misquoted due to human and/or computer error. If a reservation is booked using 30A Cottages’ online booking system and results in incorrect rates, the rates will be adjusted immediately and the tenant will be notified of said rate change. Rent balance, including sales tax and housekeeping/processing fee is due in full by cash, check, money order, cashier’s check or credit card (Visa/MasterCard/American Express) sixty (60) days prior to the scheduled arrival date. Failure to pay the rent balance in full when due shall result in cancellation of the reservation.

VI. Damage/Vacation Rental Damage Plan

Tenant is liable for any damages that occur to the Premises during the Rental Period, and tenant hereby authorizes 30A Cottages to charge the credit card on file for tenant for any such damages. Included in every reservation is a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. The damage plan for each reservation is property specific and each plan covers the home up to $2,000 in damage. The damage fee is non refundable. Any damages that exceed the covered amount of your damage policy or are not covered under the plan will be charged to the credit card on file. Certain terms and conditions apply. For further details, please contact our reservations department.

VII. Travel Insurance

Tenant may purchase Vacation Rental Insurance. If tenant would like to purchase such insurance, tenant shall request a quote and pay the premium amount before final payment of the rent balance (60 days prior to arrival date). Vacation Rental Insurance reimburses for certain pre-paid non-refundable expenses due to certain unforeseeable circumstances that may cause tenant to cancel, interrupt or delay its trip.

VIII. Maintenance

Please report any maintenance needs or outages of electricity, gas, water, cable, internet or telephone services for the Premises to the 30A Cottages. 30A Cottages will respond and report outages as quickly and reasonably as possible and use reasonable efforts to address the issue and restore any outages. Notwithstanding the foregoing, no refunds or other compensation will be given for maintenance issues including, but not limited to, any operational or other failures of heating and air conditioning, appliances, televisions, and stereos, or for temporary outages.

IX. Housekeeping

A onetime housekeeping and processing fee applies to each reservation. Mid-stay cleanings are available for an additional fee which is due at the time the clean is scheduled. Mid-stay cleanings are available on Tuesdays and Wednesdays. Tenant shall provide 30A Cottages at least 24 hours advance notice of its desire to schedule a mid-stay cleaning.

X. Linens/Towels/Supplies

30A Cottages provides the Premises with a complimentary set of amenities including, trash bags, dish soap, 2 dish washer tabs, a sponge, laundry detergent packet, a small bag coffee, coffee filters, creamer, sugar packets, one roll of paper towels, one roll of toilet paper for each bathroom, one hand soap for each sink, one small bottle of shampoo, conditioner and lotion per shower/tub. Any additional items needed are the responsibility of the tenant. Please bring beach and/or pool towels as tenant is prohibited from taking bath towels or linens from the Premises.

XI. Pets

Pets are not allowed on the Premises unless 30A Cottages has notified Tenant that this requirement will be waived for tenant subject to tenant’s compliance with the following rules and obligations:Up to two pets are allowed up to 50 lbs each.Tenant pays a $250 non-refundable pet fee per pet at least 60 days prior to check in. Failure to comply with the limits above may result in immediate eviction, without any refund of rent balance paid, forfeiture of all security deposit monies, and liability for additional charges for damages incurred. This decision will be at the sole discretion of 30A Cottages.

XII. Telephone

If provided in the home, the telephone will have a long distance call block. All long distance charges must be charged to a credit calling card, collect or third party.

XIII. Lost and Found

30A Cottages is not responsible for lost or misplaced items. However, if the tenant believes an item has been left, tenant shall notify 30A Cottages as soon as possible and provide an address for shipping and payment information. If the item is found within 14 days of the end of the Rental Period, 30A Cottages will ship the item via UPS ground delivery for a $25 fee or such greater amount as is required for unless postage and handling. Any unclaimed items will be discarded or donated 14 days after the end of the Rental Period.

XIV. Check In & Check Out

Check in time begins at 4 PM CST, and 30A Cottages will make reasonable efforts to have the Premises ready on time.Seacrest Beach Community check in time begins at 6 PM CST, and 30A Cottages will make reasonable efforts to have the Premises ready on time.Check out time is 10 AM CST to allow for preparation for arriving guests. Check-out includes tenant and guests, vehicles, luggage and all tenants’ belongings.Seacrest Beach Community check out time is 12 PM CST to allow for preparation for arriving guests. Check-out includes tenant and guests, vehicles, luggage and all tenants’ belongings.Late checkouts will be charged the following:One hour late $100Two hours late $200Three or more hours late $400 or 1 night’s room & tax, whichever is greater, plus any additional charges that may be incurred by 30A Cottages.

Check-out list for your convenience:

-Please remove all trash from the kitchen bedrooms and bathrooms. All garbage is to be removed from the Premises and placed in outside receptacles.-All dishes must be loaded in dishwasher and the dishwasher started upon departure.-PLEASE NOTE THE LATE CHECKOUT CHARGES SET FORTH ABOVE.-Do not make beds up. Leave used sofa sleepers/ rollaway beds undone.-Do not wash bath/bed linens. Used towels should be placed in the laundry room for housekeeping.-Please seal all keys/garage remotes/parking passes/pool passes in the express checkout envelope provided in the welcome packet (You will be charged a fee of $25.00 per key and per pool pass and $65.00 per garage remote if not returned as specified herein). -Important: Please check the Premises thoroughly prior to departure for personal items. 30A Cottages is not responsible for lost items left behind.

XV. Rental Assignments

30A Cottages reserves the right to change rental assignments on short notice if a Premise is unavailable during the Rental Period due to necessary repairs, removal of the property from the rental program, other changes or decisions of the owner or any emergency conditions. Should this occur to a confirmed reservation, every effort will be made to promptly contact tenant by telephone or email to inform tenant of the need to change its reservation to another suitable accommodation. 30A Cottages will make reasonable efforts to move tenant to an available comparable or upgraded property, with such alternative property being within 30A Cottages’ sole discretion. Thank you for your understanding. 30A Cottages is not responsible for errors in its website or brochure, for property changes made by owners, or for any conditions beyond its control upon arrival.

XVI. Sight Unseen

The Premises are individually owned and furnished to the home owner’s taste. No two properties are the same. Inventories and furnishings are subject to change without notice. We try to under sell and over deliver on our properties; however your opinions and ideas on the Premises may not agree with ours. 30A Cottages will not give refunds or adjustments if the Premises do not meet Tenant’s preferences or expectations. Refunds will not be issued due to construction near the rented property. The area is developing rapidly and we have no control over construction/remodeling on a property that is near one of our rentals. However, we will work with the individual HOA''s to confirm construction takes place during the designated hours for each community.

XVII. Limitation on Liability

Neither 30A Cottages nor property owner assumes any liability for loss, damage, claim or injury to persons or their personal property while on the Premises, nor for any inconvenience, damage, claim, loss or injury arising from or related to any temporary defects or stoppage in supply of water, gas, cable service, electricity, internet service or plumbing; changes to rental assignments; errors in 30A Cottages’ website or brochures; weather conditions; natural disasters; acts of God; or other reasons beyond their control.

XVIII. Indemnification and Hold Harmless

Tenant and any occupants shall, jointly and severally, indemnify, defend and hold harmless 30A Cottages, its employees, subcontractors, agents and representatives, the property owner(s) and their heirs, legal representatives, successors and assigns from and against all losses, claims, damages, causes of action, liabilities and expenses (including reasonable attorneys’ fees) arising from or related to the actions of tenant and any occupants during the Rental Period, including any negligent acts or omissions, willful misconduct and violations of state and/or local laws or the rules and obligations set forth in this agreement.

XIX. Release of 30A Cottages and Owner of Premises

The undersigned tenant, for himself/herself, his/her heirs, assignors, executors, and administrators, and on behalf of each occupant of the Premises during the Rental Period, and such occupants’ heirs, assignors, executors and administrators, fully releases and discharges 30A Cottages, its employees and agents, and the property owner(s) from any and all liabilities, claims, demands, and causes of action which the undersigned tenant, any occupant or their family members have or may have in the future by reason of any injury, loss or damage by whatever nature which has or have occurred, or may occur to the undersigned, or to any of the occupants during the Rental Period as a result, or in connection with the occupancy of the Premises, including any claims, damages, costs or causes of action due to the negligence, breach of contract or wrongful conduct of 30A Cottages, its employees or agents, or the property owner, and agrees not to sue and to hold 30A Cottages and the property owner(s) free and harmless of any claim or suit arising there from. The undersigned understands, intends and desires to release 30A Cottages, its employees and agents, and the property owner(s) from any and all liability arising from or related to the occupancy of the Premises to the fullest extent permitted by the laws of the State of Florida.

XX. Cancellations

Cancellations will be allowed up until 60 days prior to arrival. A $100 cancellation fee or 5% of the base rent, whichever is higher, will be withheld from any refund of advance rent deposit. Refunds of the advance rent deposit and/or the total rental fee will not be given for any reason within 60 days of arrival date.

XXI. Hurricanes

30A Cottages will refund the pro rata rental fees for a tenant required to vacate the Premises because the Premises are located within a mandatory Hurricane Evacuation Area set forth by NOAA/National Hurricane Center. Please note that refunds will only be given for the days that the Premises remain in a mandatory Hurricane Evacuation Area set forth by NOAA/National Hurricane Center, or for days following the Hurricane during which the Premises remain unusable or reasonably inaccessible as a result thereof. 30A Cottages will not refund rents or deposits for cancellations or early departures due to any inclement weather.

XXII. Termination

30A Cottages reserves the right to terminate this agreement without penalty upon tenant’s failure to comply with any of the terms or conditions of this agreement, as determined in 30A Cottages’ sole discretion, or in the event the Premises is removed from the rental program and another suitable accommodation is unavailable or unacceptable to tenant.

XXIII. Miscellaneous

All of the terms, covenants and conditions of this agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors and assigns. Tenant shall not assign this agreement without 30A Cottages’ prior written consent, and any attempted assignment shall be void. Legible fax copies and photocopies of documents signed by either party are deemed to be equivalent to originals. No waiver by 30A Cottages of term, provision or condition of this agreement whether by conduct or otherwise in any one or more instances shall be deemed to be or construed as a further or continuing waiver of any such term, provision or condition or of any other term, provision or condition of this Agreement. If any provision hereof should be held invalid, illegal or unenforceable in any respect in any jurisdiction, then, to the fullest extent permitted by applicable law, all other provisions hereof shall remain in full force and effect in such jurisdiction and shall be liberally construed in order to carry out the intentions of the parties as nearly as may be possible. The Sections and other headings used in this Agreement are for convenience only and are not a part of this agreement. Whenever the words “include,” “includes” or “including” are used in this Agreement, they shall be deemed followed by the words “without limitation.” By signing below, the undersigned acknowledges that he or she has read and understands this agreement in its entirety and hereby agrees to comply with the rules and obligations set forth herein.